Extra Care Protection

Toyota Extra Care Protection (ECP) Service Agreement

Protect your investment and maintain peace of mind with a Toyota Extra Care Protection (ECP) Service Agreement. Your Toyota is built to last and comes with extended warranty coverage, but unexpected issues can still arise. That’s why Toyota offers ECP Service Agreements with various durations and coverage levels to ensure your peace of mind.

Mechanical Protection

ECP Service Agreements extend Toyota’s factory warrantyǂ with mechanical protection for up to 7 years or 200,000 km*. With a network of 68 Toyota dealerships in Quebec, you can trust that your Toyota will be serviced and repaired by Toyota-trained technicians using genuine Toyota parts.

ǂ See Toyota’s new vehicle warranty and coverage by visiting the designated page or consulting the Owner’s Manual.
*Based on the first occurrence of the duration or mileage limit and the highest coverage level available under the ECP. Certain components and routine maintenance items are excluded. For details, refer to the ECP brochure.

Included Maintenance Services

To keep your vehicle running smoothly, Toyota ECP Service Agreements include maintenance services. Depending on the plan you select, your ECP may cover up to the first three (3) years of the Toyota Maintenance Service Program†.

†The plan must be purchased within 31 days of the vehicle’s registration date. Maintenance services exclude periodically replaced items, such as engine air filters, air purifiers, wiper blades, belts, hoses, or brake pads. Specific vehicles’ 36-month/48,000 km maintenance includes brake fluid replacement and/or transfer case fluid replacement as outlined in the Toyota Owner’s Manual Supplement. Cabin air filter replacement is included for battery electric vehicles. For complete details, please consult your dealer or the ECP Service Agreement available at your dealership.

Trip Interruption Assistance and Travel Planning Service

In addition to mechanical protection, the Toyota ECP Service Agreements provide additional benefits to your new vehicle roadside assistance. The Trip Interruption Assistance reimburses hotel, meal, and transportation expenses up to $300** if a covered component breaks down more than 300 km from your home.

Upon request, Trip Interruption Assistance also offers a personalized travel planning kit containing maps, route options, points of interest, tourist directories, Toyota dealer listings, and entertainment options along the way.

**Up to $100 per day for 3 days.

Emergency Roadside and Towing Services

In case of an unexpected situation, your ECP Service Agreement ensures you are covered. It’s the very definition of peace of mind while driving.

  • Towing for Mechanical Breakdown*

  • Towing after an Accident*

  • Jump-Start Service

  • Unlocking Service

  • Fuel Delivery†††

  • Tire Change

  • Stuck Vehicle Assistance

***Towing to the Toyota dealer of your choice within 50 km, or to the nearest Toyota dealer within 300 km. In the case of accident towing, a second tow will be provided from a collision reporting center if applicable.

††† If you run out of gas, Toyota Extra Care Roadside Assistance will deliver fuel to your vehicle, up to 5 liters at no charge. For battery electric or hydrogen fuel cell vehicles, your vehicle will be towed to the nearest charging or fueling station.

For warranty information or answers to your questions, call Toyota Canada Customer Service at 1-888-TOYOTA-8.

More Points, More Savings on Your Toyota!

Entrusting your Toyota to those who know it best has never been more rewarding. And it’s even more true when you’re a member of Ma Toyota Extra. Enjoy the chance to save by accumulating points that can be exchanged for credits on maintenance services, parts, and even new or used Toyota vehicles. It’s extra advantageous, simple, and free!